SAFETY & SECURITY

Do I need to set up a contract with each guest that stays at my property?
To register on The Plum Guide, both guests and hosts must first accept our terms and conditions. In addition, when using The Plum Guide to find and boo...
Mon, 25 Jan, 2016 at 10:40 AM
Is The Plum Guide safe and secure? How do you prevent scams?
Yes The Plum Guide is safe and secure. Safety is an absolute priority for The Plum Guide, its guests and hosts. We have gone to great lengths to protect o...
Mon, 25 Jan, 2016 at 10:55 AM
How can I protect myself against possible damage to my property and its contents?
There are a number of preventions you can put in place to protect yourself against damage; Security deposit: In the 'Your listings' section or...
Mon, 25 Jan, 2016 at 10:30 AM
Can I set a deposit for my property?
Follow these steps to review and edit the deposit you set for your listing; Logon to your host account On the top right hand corner of the screen, ...
Mon, 25 Jan, 2016 at 10:31 AM
How do I make a claim on the security deposit?
If you need to make a claim on your security deposit, you can do so within 48 hours of your guest’s checkout date. Simply, email info@plumguide...
Tue, 2 Aug, 2016 at 8:28 AM