CANCELLATIONS & REFUNDS

Can The Plum Guide cancel a booking?
On extremely rare occasions will The Plum Guide cancel your booking(s). These could include; You have not fulfilled your obligations under the terms a...
Mon, 25 Jan, 2016 at 11:15 AM
What are The Plum Guide guest cancellation policies?
We very much hope a guest does not cancel – but hey, life gets complicated and sometimes their plans may change. With that in mind, we have put in place ...
Sun, 31 Jan, 2016 at 5:40 PM
I want to cancel a booking, how do I do it?
We very much hope you don’t cancel – but hey, life gets complicated and sometimes your plans may change. To cancel a booking, go to 'Your reservatio...
Sun, 31 Jan, 2016 at 5:45 PM
Can a guest cancel their booking?
Yes a guest can cancel their booking at any time, in accordance with The Plum Guide cancellation policy that you have selected as a host. If a guest does...
Mon, 25 Jan, 2016 at 11:08 AM