Why haven't I received my confirmation email?
A confirmation email is sent with every reservation, once the host has confirmed your stay. For homes on Instant Book, this will arrive immediately. If you have not received one, please check that your email address is correct, and that the email hasn't gone to your junk or spam folder. If it is not there, please contact our Customer Care team at firstname.lastname@example.org, and they'll be able to send you a copy of the email.