In the rare event, we need to receive payment from you, we need your credit card to make the process is seamless.
Other platforms don't ask for this as they usually retain the right to draw directly from your bank account. We don't, but instead, we ask for your credit card details.
I don't have a credit card
If you do not have a credit card, please get in touch with the host team here
Unfortunately, we do not accept debit cards in place of a credit card.
Business – do we still need to put in credit card details?
All hosts, both businesses and individuals, need to put in a payment method. However, if you are a management company, rather than an individual, you will have the opportunity to choose to be invoiced instead.
What credit cards do you accept?
We accept Visa, Mastercard and American Express.
Where can I find my security code?
The security code is the final three numbers on the back of your card (four in the case of American Express).
Whose address should I put in here?
You should enter the billing address attached to the credit card.