# Plum Guide Help Center

> Help center for Plum Guide

## Guests

- [About Plum Guide](http://help.plumguide.com/en/articles/4339030-about-plum-guide.md): Who we are & why we are different
- [MatchMaking Service](http://help.plumguide.com/en/articles/5161646-matchmaking-service.md): How our experts can help you find the perfect home
- [Availability & Pricing](http://help.plumguide.com/en/articles/4339018-availability-pricing.md): Availability and pricing accuracy plus pending booking requests and host declines
- [Discounts & Long-term stays](http://help.plumguide.com/en/articles/5490040-discounts-long-term-stays.md): discounts, monthly stays
- [Booking, payment, and cancellation terms](http://help.plumguide.com/en/articles/5484022-booking-payment-and-cancellation-terms.md): Upfront payments, deposits, payment methods, cancellation policy, and any additional fees
- [Travelling with children and infants](http://help.plumguide.com/en/articles/4338871-travelling-with-children-and-infants.md): Infants, children, cot, high-chair, highchair
- [Amenities, Location, & What is Provided](http://help.plumguide.com/en/articles/5483157-amenities-location-what-is-provided.md): Amenities, address, bed size, ensuites, stairs, elevator, hair dryer, kitchen items, towels, linens, crockery, baby equipment, outside space
- [Popular amenities: Wifi](http://help.plumguide.com/en/articles/5138246-popular-amenities-wifi.md): Wifi, wi-fi, wi fi
- [Popular amenities: Car Parking](http://help.plumguide.com/en/articles/5483130-popular-amenities-car-parking.md): How to find parking information for homes on Plum Guide
- [Where to find information about accessibility in a home?](http://help.plumguide.com/en/articles/5477402-where-to-find-information-about-accessibility-in-a-home.md): Access
- [Add-on Services](http://help.plumguide.com/en/articles/4338877-add-on-services.md): e.g. housekeeping, a chef, groceries, transfers, massage, luggage storage etc
- [Check-in and check-out](http://help.plumguide.com/en/articles/4338860-check-in-and-check-out.md): Times, procedures, and early check-in/late check-out requests
- [Check-in/out & Ad-hoc Requests](http://help.plumguide.com/en/articles/5504859-check-in-out-ad-hoc-requests.md): early check-in, late check-out, reducing minimum stay, more flexible cancellation policy, discounts, viewings, additional guests, pets etc
- [Events and Parties](http://help.plumguide.com/en/articles/6787500-events-and-parties.md): Hosting an event in a Plum home
- [House Rules](http://help.plumguide.com/en/articles/5484105-house-rules.md): About Plum Guide house rules
- [Pet-friendly Properties](http://help.plumguide.com/en/articles/4338857-pet-friendly-properties.md): About bringing pets into a Plum Guide property.
- [How to contact hosts](http://help.plumguide.com/en/articles/4338881-how-to-contact-hosts.md)

## Hosts

- [Miami-Dade Vacation Rental Compliance](http://help.plumguide.com/en/articles/15451192-miami-dade-vacation-rental-compliance.md)

## Affiliates

- [Partnerize Onboarding](http://help.plumguide.com/en/articles/7176208-partnerize-onboarding.md)
- [Affiliate - Tracking](http://help.plumguide.com/en/articles/7176195-affiliate-tracking.md)
- [Which Affiliate campaign to join](http://help.plumguide.com/en/articles/4408421-which-affiliate-campaign-to-join.md)
- [Affiliates - Creative](http://help.plumguide.com/en/articles/7177385-affiliates-creative.md)
- [Affiliates - How to sell](http://help.plumguide.com/en/articles/7176387-affiliates-how-to-sell.md)
- [Affiliates - Commissions and Payment](http://help.plumguide.com/en/articles/7176232-affiliates-commissions-and-payment.md)
- [Affiliates - Feed and API](http://help.plumguide.com/en/articles/7177332-affiliates-feed-and-api.md): CSV Feed and API

## Account settings

- [Sign up, log in, reset your password](http://help.plumguide.com/en/articles/6266106-sign-up-log-in-reset-your-password.md): Sign up, login, signin, reset password
- [Account Settings and Email Preferences](http://help.plumguide.com/en/articles/5128315-account-settings-and-email-preferences.md): Changing your Password, Email Preferences, Changing your account email

## Privacy & Terms 

- [Plum Guide's privacy policy](http://help.plumguide.com/en/articles/4574960-plum-guide-s-privacy-policy.md): There's nothing we care more about than your privacy and we're committed to protecting your personal data.
- [Terms](http://help.plumguide.com/en/articles/5220824-terms.md)