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Hosts – How to set up and manage discounts

Learn about the discounts you can offer guests, how to set them up and how they work together.

Written by Product Team

Discounts can help encourage earlier bookings, fill last-minute availability and attract longer stays. You can set up and manage discounts directly from your Host Dashboard.

Discount types

Plum Guide offers five discounts:

  1. Early bird – for stays booked more than 90 days before check-in.

  2. Last minute – for stays booked less than 5 days before check-in.

  3. Weekly stay – for stays of 7 nights or more.

  4. Monthly stay – for stays of 28 nights or more.

  5. Custom – applies to nights within a date range you choose, when the stay meets your minimum length of stay.

These fall into three types:

  1. Time of booking: Early bird and Last minute

  2. Length of stay: Weekly stay and Monthly stay

  3. Custom: Discounts for a date range and minimum length of stay you choose

How to set up a discount

  1. Log in to your Host Dashboard and go to Discounts.

  2. Find the discount you'd like to offer and select Set up.

  3. Choose the percentage discount.

  4. Choose which homes it should apply to. If you have more than one home, you can select All homes or Selected homes.

  5. For a Custom discount, also choose the date range and minimum length of stay.

  6. Save your changes.

Once a discount is active, you’ll see its terms and the homes it applies to on the Discounts page. Select Edit to make changes, or Remove to stop offering it.

You can also view and manage discounts from the Pricing section of an individual listing. Go to Listings, find the relevant listing and select Manage > Pricing > Discounts.

If you use a PMS, a Channel Manager, or Airbnb Sync

You can still set up Plum Guide discounts if your pricing is managed through a Property Management System (PMS), a Channel Manager, or Airbnb Sync.

Discounts set up in your Plum Guide Host Dashboard can combine with discounts from your integration or Airbnb Sync. If a booking qualifies for both, both will apply. This may result in a lower guest price than the one sent by your integration.

Keep this in mind when setting up rates and promotions in both systems, so you don’t offer a larger discount than intended.

How discounts combine

A booking can qualify for more than one discount. What happens depends on the discount types involved.

–

Time of booking + Length of stay

Both discounts apply.

For example, a 15% Early bird discount + a 10% Weekly stay discount = 25% off.

–

Time of booking + Custom

Both discounts apply.

The Time of booking discount is combined with the Custom discount on nights within the Custom discount date range.

For example, with a 10% Early bird discount and a 15% Custom discount from 10–20 September, eligible nights from 10–20 September receive 25% off.

–

Length of stay + Custom

The Custom discount takes priority within its date range.


​The Length of stay discount applies to eligible nights outside the Custom discount dates.

For example, with 10% off Weekly stays and a 15% Custom discount from 10–20 September, a stay from 5–25 September receives:

  • 15% off nights from 10–20 September

  • 10% off the remaining eligible nights

–

Custom + Custom

Only the largest discount applies to overlapping dates.

  • If multiple Custom discounts apply to the same night, they are not combined. We’ll apply the largest eligible discount.
    ​
    ​For example, if a 10% and a 15% Custom discount both apply on 15 September, the guest receives 15% off that night.

  • If Custom discounts cover different dates, each can apply to the nights it covers.
    ​
    ​For example, if a 15% discount ends on 20 September and a 10% discount continues until 25 September, the guest receives 15% off until the 20th, then 10% off until the 25th.
    ​

Need help?

If you have a question or need help setting up discounts for your listing, contact us at hosts@plumguide.com

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