Hosts
Questions commonly asked by Hosts
By William and 4 others5 authors79 articles
Miami-Dade Vacation Rental Compliance
Plum Guide Onboarding Fee
What is an iCal?
Why do you need two contact numbers?
How do I find and copy my home address from Google Maps?
Onboarding – How to export my iCal link from Vrbo (Homeaway)?
Onboarding – How to export my iCal link from Airbnb
Onboarding – How to export my iCal link from booking.com
Onboarding – How to export my iCal link from TripAdvisor
Fees – Plum Guide fees explained
Hyperwallet – Adding your bank account details to receive your payouts
Hyperwallet – Setting up your Hyperwallet Account (Step- by Step)
HyperWallet – Identity verification process FAQs
HyperWallet – Payout platform FAQs
Hyperwallet – Terms & conditions
Payout – When are hosts paid?
Payout – More FAQs
Earnings – Why does my payout not match my earnings dashboard?
Earnings – Download invoices
Tax data under DAC7
What are the benefits of 'Instant book'?
Host cancellation policies – How to choose and set a cancellation policy for your listing
Host cancellation policies – Add a 'Non-refundable' option
I need to cancel a booking
Local regulations – Do I need to display a licence or registration number, and how do I obtain one?
Our Property Management System (PMS)/ Channel Manager Partners
Plum Guide API
What Data Can We Sync?
How to Activate your API Connection with Kross Booking, Octorate, Living Parisian, Guest Ready, Host Hotel Systems, Your Rentals & Silverbyte.
How to Activate your Rentals United Connection
How to Activate your NextPax Connection
How to Activate your SuperControl Connection
How to Delist/ Disconnect your property via API
Calendars
Calendar sync – How to export my Plum Guide iCal link to sync with other platforms
Calendar sync – How to import calendars from other platforms using iCal links
How can I set different minimum night requirements for different periods?
Can I set a minimum interval between bookings?
Why are there some dates that I can't unblock?
How much should I charge?
Will the price I put in be the price the guest sees?
How do I set my dynamic pricing?
Can I change my prices for specific days?
Do I have to include weekend or long-term pricing?
Can I implement more than one extra rule about minimum pricing?
Pricing, Discounts and Additional Fees
How can I sync nightly rates with my other platforms?
Do I have to include a security deposit?
Discounts
Viewing and editing my Plum Guide listing
Host profile picture and Host name
Updating Pet Preferences
I have a Queen bed, why does it say King?
What sort of children's equipment should I provide?
The house has a spa, but it's free. I don't want guests to think I'll charge them extra for it.
Why do you need to know if I live in the house?
Listing Preferences
Other listing preferences
Something is incorrect on my listing.