Hosts
Questions commonly asked by Hosts
By William and 4 others5 authors80 articles
- Plum Guide Onboarding Fee
- What is an iCal?
- Why do you need two contact numbers?
- How do I find and copy my home address from Google Maps?
- Onboarding – How to export my iCal link from Vrbo (Homeaway)?
- Onboarding – How to export my iCal link from Airbnb
- Onboarding – How to export my iCal link from booking.com
- Onboarding – How to export my iCal link from TripAdvisor
- Hosts – Photography standards: Does your home need a professional shoot?
- Fees – Plum Guide fees explained
- Hyperwallet – Adding your bank account details to receive your payouts
- Hyperwallet – Setting up your Hyperwallet Account (Step- by Step)
- HyperWallet – Identity verification process FAQs
- HyperWallet – Payout platform FAQs
- Hyperwallet – Terms & conditions
- Payout – When are hosts paid?
- Payout – More FAQs
- Earnings – Why does my payout not match my earnings dashboard?
- Earnings – Download invoices
- Tax data under DAC7
- What are the benefits of 'Instant book'?
- Host cancellation policies – How to choose and set a cancellation policy for your listing
- Host cancellation policies – Add a 'Non-refundable' option
- I need to cancel a booking
- Local regulations – Do I need to display a licence or registration number, and how do I obtain one?
- Our Property Management System (PMS)/ Channel Manager Partners
- Plum Guide API
- What Data Can We Sync?
- How to Activate your API Connection with Kross Booking, Octorate, Living Parisian, Guest Ready, Host Hotel Systems, Your Rentals & Silverbyte.
- How to Activate your Rentals United Connection
- How to Activate your NextPax Connection
- How to Activate your SuperControl Connection
- How to Delist/ Disconnect your property via API
- Calendars
- Calendar sync – How to export my Plum Guide iCal link to sync with other platforms
- Calendar sync – How to import calendars from other platforms using iCal links
- How can I set different minimum night requirements for different periods?
- Can I set a minimum interval between bookings?
- Why are there some dates that I can't unblock?
- How much should I charge?
- Will the price I put in be the price the guest sees?
- How do I set my dynamic pricing?
- Can I change my prices for specific days?
- Do I have to include weekend or long-term pricing?
- Can I implement more than one extra rule about minimum pricing?
- Pricing, Discounts and Additional Fees
- How can I sync nightly rates with my other platforms?
- Do I have to include a security deposit?
- Discounts
- Viewing and editing my Plum Guide listing
- Host profile picture and Host name
- Updating Pet Preferences
- I have a Queen bed, why does it say King?
- What sort of children's equipment should I provide?
- The house has a spa, but it's free. I don't want guests to think I'll charge them extra for it.
- Why do you need to know if I live in the house?
- Listing Preferences
- Other listing preferences
- Something is incorrect on my listing.