Listing details
Adding and Updating Amenities
You can edit these on your Dashboard here:
Login to your Plum Guide host account
Go to Listings
Find the listing you would like to amend
Click Manage → Listing details
Choose Amenities in the menu
You can edit, update, and add amenities
Save your changes at the top of the page
VIP Services
You can edit these on your Dashboard here:
Login to your Plum Guide host account
Go to Listings
Find the listing you would like to amend
Click on Manage → Listing details
Choose VIP services in the menu
Add and remove the VIP service
Save your changes at the top of the page
Bed and Bathroom Configuration
You can edit these on your Dashboard here:
Login to your Plum Guide host account
Go to Listings
Find the listing you would like to amend
Click on Manage → Listing details
Choose Bed and Baths in the menu
You can edit existing rooms and add additional rooms
Save your changes at the top of the page
Booking policies
Instant Book vs Request to Book
Instant Book is a feature that allows users to book the listing/home -instantly. The opposite of this is Request to book.
The differences are that when a home is on request to book you the host will receive a message to accept or decline the booking.
On - instant book, this additional step and the book is automatically accepted.
If the check-in is within 48 hours of the booking (today, tomorrow, the day after) - the instant book feature is automatically disabled, to provide hosts with the opportunity to make sure they can accept last-minute bookings.
Benefits of Instant Book
If you have Instant Book on you get 28% more bookings than homes not on Request to book. We also push your home higher up in the search results if it is on Instant Book. Guests prefer instant book as it offers them more security.
We also automatically offer ID verification of the guest which is conducted by Onfido.
How to turn Instant book On/Off
To turn on Instant Book follow these instructions:
Login to your Plum Guide host account
Go to Listings
Find the listing you would like to amend
Click Manage → Booking policies
Find Instant book in the menu
Switch on the Instant book toggle
Guest ID verification will turn itself on automatically.
To turn it off, switch off the toggle
Local regulations
Some locations we operate in require you to obtain and display a unique registration number on your listing.
To see when you need to add a registration number go here
You can add your registration number follow these instructions
Go to your dashboard (you must be logged in)
Click on Listing
Choose the listing you would like to amend
Click on Listing details on the left-hand side
Add your registration number
Save your changes
House Rules
In-stay rules (what's allowed, additional rules and house manual)
You can edit these on your Dashboard to do this go here:
Login to your Plum Guide host account
Go to Listings
Find the listing you would like to amend
Click Manage → House rules
Choose In-stay rules in the menu
Select your preferences around smoking, events and photo or film shoots
List additional house rules
Type in the detail of your house manual
Save your changes at the top of the page
Child, Infant, and Pet Friendly Settings
You can edit these on your Dashboard to do this go here:
Login to your Plum Guide host account
Go to Listings
Find the listing you would like to amend
Click Manage → House rules
Choose Children and Pets in the menu
Select your preferences: Infants permitted (under 12 months), Children Permitted (1-12 years Old)
Save your changes at the top of the page