You can manage most pricing settings for each of your homes directly from your Host Dashboard.
This article covers:
Nightly and weekend rates
Cleaning and additional guest fees
Custom nightly prices
Discounts
Security deposits
Additional services
For other listing settings, see:
This video demonstrates how you can adjust your prices, fees and discounts
Base Rates & Additional Charges
Nightly rate
Your nightly price is the base rate you receive as the host, before any additional fees are added.
Your base rate should match the rate you offer on other booking platforms or through your own website.
Weekend rate
You can set a separate base rate for Friday and Saturday nights.
Like your standard nightly price, this is the amount you receive before any additional fees are added.
If you use Price Sync or an API connection, synced pricing will override prices entered manually in your dashboard. However, please continue to maintain your base nightly rate and discounts to help keep your pricing accurate.
Cleaning fees
You can add a fixed cleaning fee to each booking.
The amount does not change based on the length of the stay or number of guests.
Additional guest fee
You can charge an additional amount per guest, per night when a booking exceeds a certain number of guests.
For example, if you charge £10 per additional guest after three guests, a booking for six guests would include an additional charge for three guests:
3 additional guests × £10 × number of nights
How to update your base rates and additional charges
Log in to your Plum Guide Host Dashboard.
Go to Listings.
Find the home you'd like to update and select Manage → Pricing → Rates & Fees.
Enter your chosen rates and additional charges.
Save your changes.
Custom Nightly Prices
You can set a different nightly price for individual dates or a specific date range.
A custom nightly price replaces your standard nightly or weekend rate for the dates selected.
To add a custom price:
Log in to your Plum Guide Host Dashboard.
Go to Listings.
Find the home you'd like to update and select Manage → Availability → Calendar.
Select the date or dates you'd like to change. You can drag across the calendar to select several dates at once.
Enter the nightly price you'd like to charge.
Save your changes.
You can repeat this for as many individual dates or date ranges as you need.
Discounts
Plum Guide offers five types of discount:
Early bird – for stays booked more than 90 days before check-in.
Last minute – for stays booked less than 5 days before check-in.
Weekly stay – for stays of 7 nights or more.
Monthly stay – for stays of 28 nights or more.
Custom – for stays within a date range you choose, with a minimum length of stay you set.
You can apply discounts to an individual home, a selection of homes or all your homes.
How to set up a discount
Log in to your Plum Guide Host Dashboard.
Go to Discounts.
Find the discount you'd like to offer and select Set up.
Enter the discount and choose which homes it should apply to.
Select Save.
Once a discount has been created, select Edit to change the discount, update the homes it applies to or remove it.
Different discounts can sometimes apply to the same booking. Find out more about how discounts work together.
Security Deposit
You can set a security deposit to help cover guest damage beyond general wear and tear. Bear in mind that a particularly high security deposit may discourage guests from booking.
How to set up a security deposit
Log in to your Plum Guide Host Dashboard.
Go to Listings.
Find the home you'd like to update and select Manage → Booking policies → Security deposit.
Enter your chosen amount for the security deposit.
Select Save.
If you need to make a claim against the security deposit, contact our Host Care Team at hosts@plumguide.com.
Any damage must be reported within 48 hours of the guest checking out.
Additional services
You can offer guests additional services alongside their stay, such as:
Airport pick up
Daily cleaning
Fridge fills
Arrange a chef
Massage
Baby sitting
Laundry and dry cleaning
24/7 concierge
Luggage storage
Cab booking
Restaurant reservations
Tickets and experience booking
If a guest requests one of your additional services, they'll let us know. We'll charge the guest and let you know, giving you time to arrange the service. The amount will be included with the rest of your payment, and Plum Guide does not charge any fees on additional services.
How to add additional services to your listing
Log in to your Plum Guide Host Dashboard.
Go to Listings.
Find the home you'd like to update and select Manage → Property details → VIP Services.
Select from the list the VIP services you wish to offer.
Select Save.
Need help?
If you have a question or need help setting up pricing, discounts and additional fees for your listing, contact us at hosts@plumguide.com