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Partners: Download a Payment Receipt

Product Team avatar
Written by Product Team
Updated this week

You can download a Payment Receipt directly from your Partner account for any confirmed booking. The receipt provides a complete record of the payment made to Plum Guide, including payment method, amounts, and instalment details.


What’s included

Your Payment Receipt PDF includes:

  • Booking code

  • Total booking amount and its breakdown

  • Payment record, including payment methods, dates, and up-to-date status (e.g. Paid in full or Partially paid)

  • Client name

  • Home and host details

  • Trip dates and cancellation policy

Note: Commission or markup details (if applicable) will not appear on the payment receipt. To view your commission or markup breakdown, download the invoice from your Commission dashboard.


How to download a Payment Receipt

  1. Log in to your Plum Guide partner account.

  2. Go to Trips and find the relevant booking.

  3. Go to the Receipt tab and scroll to the bottom.

  4. Click Download Receipt and the PDF will automatically download to your device.


Need help?

Have questions about tracking commissions or need assistance with a booking? We’re here to help. Please reach out at info@plumguide.com

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