All Collections
Customer Care
What should I do if I can't get in contact with my host?
What should I do if I can't get in contact with my host?
Georgia Westley avatar
Written by Georgia Westley
Updated over a week ago

Our guidelines for host-to-guest communications require a response from them within twenty-four hours. If you urgently require assistance and you can't reach your host, please contact our Customer Care team on chat if it is urgent or complete this form our Customer Care team will endeavour to respond to you within 24 hours with help.

Did this answer your question?