Plum Partnership Business Terms

Plum will provide commissionable and competitive rates and business terms to all our valued partners

Partner commission is paid at the rate of 7.5% on the accommodation cost of each booking

ALL agents must be signed up as a registered partner.

Plum will quote rates that are inclusive of VAT which is charged on Plum fees, where applicable

A booking will only be confirmed upon receipt of full or a part payment, the terms of which can be negotiated at the time of enquiry

Plum is happy to discuss and agree on payment schedules but credit terms cannot be offered

Plum can accept payments made through Braintree, Visa, Mastercard, Paypal, Amex or by Bank Transfer

Plum can quote and take payment in the following currencies: GBP, EUR, USD, DKK, ILS, AUD & NZD

In the event that a partner has outstanding debts to Plum Guide, Plum Guide reserves the right to charge the credit card on file or utilise an alternative payment method, as deemed appropriate by Plum Guide, to recover the owed amount.

In the event outstanding debts cannot be settled, Plum Guide reserves the right to suspend your partner account. During this period of suspension, Plum Guide will not accept any new bookings until the outstanding debts are resolved.

Partners can pay NET - see more info here

Partners can pay GROSS, and invoice us post-checkout for their commission. Invoices must be accurate and include all relevant information. Invoices must be received by Plum Guide no later than the 5th of every month. Payment of commission will be processed within 5 to 7 business days of the 5th of the month.

We require all commission invoices to be in the currency of your bank’s location and NOT the currency the booking was made in.

A security deposit will only be charged when payment is made by bank transfer or if specified in the home truth section of the listing or the host house rules at checkout.

Once a booking has been confirmed an agreement is entered into directly with the host https://www.plumguide.com/guest-agreement and with Plum https://www.plumguide.com/terms