Plum Guide

Availability and pricing accuracy plus pending booking requests and host declines

Availability & Pricing

Discounts & Long-term stays

Upfront payments, deposits, payment methods, cancellation policy, and any additional fees

Booking, payment, and cancellation terms

Infants, children, cot, high-chair, highchair

Travelling with children and infants

Amenities, address, bed size, ensuites, stairs, elevator, hair dryer, kitchen items, towels, linens, crockery, baby equipment, outside space

Amenities, Location, & What is Provided

Popular amenities: Wifi

How to find parking information for homes on Plum Guide

Popular amenities: Car Parking

Where to find information about accessibility in a home?

e.g. housekeeping, a chef, groceries, transfers, massage, luggage storage etc

Add-on Services

Times, procedures, and early check-in/late check-out requests

Check-in and check-out

early check-in, late check-out, reducing minimum stay, more flexible cancellation policy, discounts, viewings, additional guests, pets etc

Check-in/out & Ad-hoc Requests

Events and Parties

House Rules

About bringing pets into a Plum Guide property.

Pet-friendly Properties

How to contact hosts

Nicole Zietkiewicz

Product Team

Alexia Mate

Book a home

Find answers and get help from Intercom Support and Community Experts

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