Is cleaning included in the rate shown?
The rate shown once you input your dates and number of guests on a listing is inclusive of a pre and post-stay clean.
Most hosts can arrange for additional housekeeping services during your stay at an additional cost. These should be arranged directly with the host.
How much is housekeeping?
Housekeeping will vary depending on the location and size of the home so you will need to reach out to the host directly for an exact quote. I would advise stating the frequency with which you would want housekeeping and if it is just a clean or a full linen and towel change as well. You can do that either on your booking form if you want to hold the dates in the process, or using the 'contact your host' button at the bottom of the listing.
What are your COVID cleaning guidelines?
Whilst cleanliness has always been a core part of the Plum Guide guest promise, we all know that in today’s world a clean and sanitised home is a critical necessity and a fundamental responsibility for every host.
To reassure our community of hosts and guests, we have developed a new series of deep-cleaning guidelines, in collaboration with industry experts.
These guidelines outline what is required of every host welcoming Plum Guide guests into their homes. If you would like to view these guidelines, please click here.
Can you arrange a chef?
Some hosts can absolutely help to arrange a chef to come in and cook some of your meals. If a host offers this service you will find it listed in the 'add-on services' section at the bottom of the listing:
If the host can't arrange one for you, it's possible they might still have some recommendations for chef's in the local area so it might be worth contacting your host to discuss.
What other services are provided at this home?
If you scroll down to the 'add-on services' section you will see a list of the services that the host is able to provide:
Other services include fridge fills and restaurant reservations.
These are services arranged directly with your host so you will need to contact your host for an exact quote.