Can I be paid in another currency?

All our transfers will be made in the currency of the country where the home is. This cuts down on foreign exchange fees and means you get to keep more money.

Can you send me the payment by any other means?

No. In accordance with anti-money laundering procedure, we can only pay you by bank transfer.

Can I have more than one bank account linked to my profile?

We can only link one bank account to each profile for security reasons. If it's necessary to have more than one account, get in touch with the host team for your city, who can help set you up with a second account.


If you are a business registered to pay VAT, then you'll have a VAT number. Not all businesses will, however, nor will any individuals.

UK-registered businesses can find their VAT number on their VAT registration certificate.

Will Plum Guide charge you without telling you?

We will never charge you without previously notifying you.

Has tax already been paid on money I receive?

As tax laws vary from country to country, there are certain situations where the payment you receive will already have had tax deducted. It is important to check the legislation of your country to find out whether this is the case.

What's an IBAN?

An IBAN is a number given to you by your bank as a way to transfer money internationally. It's used in most European countries and many other parts of the world.

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