Plum Guide Help Center

Advice and answers from the Plum Guide Team

Booking your stay

Common Questions by guests pre and post booking a home

Written by Jessica, Charlotte and Tech Team

Plum Guide Cancellation Policies

Cancellation Policies

Written by Anna

Onboarding your home

Help onboarding your home

Written by Tracey Kraemer, Jess Michelson and Tech Team

Hosts

Questions commonly asked by Hosts

Written by Tech Team, Tracey Kraemer, Jess Michelson and 1 other

Covid-19

Issues relating to Covid-19

Written by Tech Team and Ashlee Gladman

Customer Care

General Help

Written by Jessica, Ashlee Gladman and Tech Team

API

PMS & Channel Manager Connections

Written by Jessica

Partnerships

Details on how you can be a partner with Plum Guide

Written by Jessica and Tech Team

Affiliates

Articles regarding our Affiliate Marketing Channel

Written by Tech Team