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Partnerships: Invoicing process
Partnerships: Invoicing process

How to claim commission when securing homes at a GROSS rate

Ayisha Andrews avatar
Written by Ayisha Andrews
Updated over a week ago

We understand that NET rates are not for everybody, and for that reason, all of our online rates remain GROSS unless a discount code is entered at checkout.

This means, that if you are unable to pay NET you can have full peace of mind that the rates you see when quoting your clients are inclusive of 7.5% commission, which is claimable post checkout and by invoicing us.

How do I claim commission?

Send a PDF invoice to ensuring you include the following information:

  • Plum Guide name and address (189-190 Shoreditch High Street, London, E1 6HU)

  • Booking code

  • Name of the home booked and location

  • Commission value

  • Your bank details

Failing to include all of the above, will result in the invoice being rejected, and commission payment being delayed. For ease we have created a template you can use below.

Terms & Conditions

  • Commission is payable post-checkout and only after receiving a valid invoice.

  • Invoices must be accurate and include all relevant information.

  • Invoices must be received by Plum Guide no later than the 5th of every month.

  • Payments will be processed within 5 to 7 business days of the 5th of the month.

  • Commission is only payable on confirmed bookings where the stay has completed.

  • Failure to send an invoice by the 5th of the month will result in your commission being processed the following month.

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