Plum Guide

Jessica

Common Questions by guests pre and post booking a home

e.g. housekeeping, a chef, groceries, transfers, massage, luggage storage etc

Amenities, address, bed size, ensuites, stairs, elevator, hair dryer, kitchen items, towels, linens, crockery, baby equipment, outside space

Availability and pricing accuracy plus pending booking requests and host declines

Upfront payments, deposits, payment methods, cancellation policy, and any additional fees

early check-in, late check-out, reducing minimum stay, more flexible cancellation policy, discounts, viewings, additional guests, pets etc

Infants, children, cot, high-chair, highchair

How to find parking information for homes on Plum Guide

Common questions asked by guests in relation to cancellations

Learn how to get your 1 month free trial!

About bringing pets into a Plum Guide property.

How our experts can help you find the perfect home

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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