We understand that Net Payment isn’t the right solution for every partner or every booking. That’s why all of our published online rates default to GROSS — until the ‘Net Payment’ toggle is selected at checkout.
This means that if you’re unable to pay using the Net Payment option, you can rest assured that the rates you see are inclusive of a 7.5% commission, which can be claimed after your client completes their stay by submitting an invoice.
How to claim your commission
To claim your commission, send a PDF invoice to info@plumguide.com, and make sure to include the following details:
Invoice date and number
Plum Guide name and address:
8th Floor, Becket House, 36 Old Jewry, London, EC2R 8DDBooking code
Name and location of the home booked
Total booking value (as seen on the booking confirmation email or trip page)
Commission amount (in the currency of your bank account)
Your name and your company name
Your bank details
⚠️ Missing information will result in a delay in your commission payment.
Important notes
Commission is only payable after the guest has checked out and a valid invoice has been received.
Invoices must be accurate and complete, and submitted no later than the 5th of each month to be processed that month.
Payments will be processed within 5–7 business days after the 5th.
Invoices must be issued in the currency of your bank’s location, not the currency in which the booking was made.