Plum Guide

How to accept a booking request

I failed to respond to a booking request within twenty-four hours

ID Verification & Anti-Fraud Protection

Will the guests see my details?

How to chat with guests ahead of check-in and send a welcome pack or house manual

I want to share information with a guest ahead of their check-in

Product Team

William Jones

From accepting a booking to cancelling a guest stay

Manage your bookings

Find answers and get help from Intercom Support and Community Experts

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