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ID Verification & Anti-Fraud Protection

Screening Guests, ID verification

Product Team avatar
Written by Product Team
Updated over 3 weeks ago

What ID verification does Plum Guide use?

If your home is available on Instant Book, you can enable our electronic ID verification system, Entrust. This system verifies government-issued IDs and helps ensure guest authenticity.


What anti-fraud protection is in place?

In addition, Plum Guide runs anti-fraud checks on every booking to further protect you and your home.


Important to know

It is against Plum Guide policy β€” and the law β€” to discriminate against guests based on:

  • Disability

  • Race

  • Religion

  • Sexual orientation

  • Gender or transgender identity

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