Hosts

Questions commonly asked by Hosts

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51 articles in this collection
Written by Tech Team and Plum Host Team

Calendars

Synchronise your calendar: Exporting your Plum iCal to other platforms

Where to find your Plum iCal and how to export it

Written by Tech Team
Updated over a week ago

Synchronise your calendar: Importing calendars from other platforms

How to import the calendars from other platforms into Plum Guide

Written by Tech Team
Updated over a week ago

Host Calendar Name

Written by Tech Team
Updated over a week ago

How can I set different minimum night requirements for different periods?

Host - Minimum nights

Written by Tech Team
Updated over a week ago

Calendar - Should I block an entire month?

Written by Tech Team
Updated over a week ago

Why are there some dates that I can't unblock?

Host Calendars - Unblock Dates

Written by Tech Team
Updated over a week ago

Can I set a minimum interval between bookings so that I have time to clean the flat?

Hosts Gap on bookings

Written by Tech Team
Updated over a week ago

Pricing

Can I change my prices for specific days?

Written by Tech Team
Updated over a week ago

How much should I charge?

Written by Tech Team
Updated over a week ago

How do I synchronise my prices with my channel manager?

Written by Tech Team
Updated over a week ago

Can I implement more than one extra rule about minimum pricing?

Written by Tech Team
Updated over a week ago

Will the price I put in be the price the guest sees?

Written by Tech Team
Updated over a week ago

How can I match my prices with other platforms if they offer dynamic pricing?

Hosts - Price Matching

Written by Tech Team
Updated over a week ago

Do I have to include a security deposit?

Hosts Security Deposit

Written by Tech Team
Updated over a week ago

How do I set my dynamic pricing?

Dynamic Pricing

Written by Tech Team
Updated over a week ago

Do I have to include weekend or long-term pricing?

Hosts Weekend or Long Term Pricing

Written by Tech Team
Updated over a week ago

Cancellation Policies

Host Cancellation Questions

Common questions asked by host in relation to cancellations

Written by Tech Team
Updated over a week ago

Payments

When are hosts paid?

Written by Tech Team
Updated over a week ago

Hosts: Can I be paid in another currency?

Written by Tech Team
Updated over a week ago

Can you send me the payment by any other means?

Written by Tech Team
Updated over a week ago

When might Plum Guide charge a Host?

Right to receive payment

Written by Tech Team
Updated over a week ago

Why did I receive less than the guest paid?

Written by Tech Team
Updated over a week ago

Host - Credit Card

Why we need your credit card if you are a Host

Written by Tech Team
Updated over a week ago

What's an IBAN?

Written by Tech Team
Updated over a week ago

Has tax already been paid on money I receive?

Written by Tech Team
Updated over a week ago

Host Payment - Bank Account

Bank Account and Address

Written by Tech Team
Updated over a week ago

Can I have more than one bank account linked to my profile?

Written by Tech Team
Updated over a week ago

Will you charge me without telling me?

Written by Tech Team
Updated over a week ago

Do I have a VAT number?

Hosts VAT Number

Written by Tech Team
Updated over a week ago

How do I find my VAT number?

Written by Tech Team
Updated over a week ago

Plum Guide Fees

Is the host fee charged on the cleaning fee?

Written by Tech Team
Updated over a week ago

Will any applicable sales tax be charged on the cleaning fee?

Written by Tech Team
Updated over a week ago

General

I have a Queen bed, why does it say King?

Written by Tech Team
Updated this week

Instant Book - what are the benefits

Written by Tech Team
Updated over a week ago

What happens if I don't respond to a booking request within twenty-four hours?

Written by Tech Team
Updated over a week ago

Will the guests see my details?

Written by Tech Team
Updated over a week ago

What are Plum Guide’s cleaning guidelines for hosts?

Cleaning guidelines for hosts

Written by Tech Team
Updated over a week ago

Why do you need to know if I live in the house?

Written by Tech Team
Updated over a week ago

Do you offer insurance for the host?

Hosts Insurance

Written by Tech Team
Updated over a week ago

Do I need to display a licence or registration number, and how do I obtain one?

Written by Tech Team
Updated over a week ago

Why do you need my date of birth?

Written by Tech Team
Updated over a week ago

What should I put as my profile picture?

Host profile picture

Written by Tech Team
Updated over a week ago

Additional Services - How will the guest pay me for these services?

Written by Tech Team
Updated over a week ago

Why do you need two contact numbers?

Written by Tech Team
Updated over a week ago

What sort of children's equipment should I provide?

Written by Tech Team
Updated over a week ago

Should I be exclusive to the Plum Guide?

Written by Tech Team
Updated over a week ago

How am I able to screen potential guests?

Written by Tech Team
Updated over a week ago

The house has a spa, but it's free. I don't want guests to think I'll charge them extra for it.

Written by Tech Team
Updated over a week ago

Should I provide a welcome gift?

Written by Tech Team
Updated over a week ago

What do you mean by emergency?

Written by Tech Team
Updated over a week ago

Calling the host team

How to reach us by phone

Written by Plum Host Team
Updated over a week ago