Hosts

Questions commonly asked by Hosts

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51 articles in this collection
Written by Tech Team and Plum Host Team
General

I want to share information with a guest ahead of their check-in

How to chat with guests ahead of check-in
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Written by Plum Host Team
Updated this week

Should I be exclusive to the Plum Guide?

Exclusive
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Written by Tech Team
Updated this week

What are Plum Guide’s cleaning guidelines for hosts?

Cleaning guidelines for hosts
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Written by Tech Team
Updated this week

Instant Book - what are the benefits

Instant Book Benefits
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Written by Tech Team
Updated this week

Responding to a booking request within twenty-four hours?

Responding to a booking request
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Written by Tech Team
Updated this week

Do you offer insurance for the host?

Hosts Insurance
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Written by Tech Team
Updated this week

Partner Distribution Network

More information about Plum listings on selected partners' websites
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Written by Plum Host Team
Updated this week

Updating Pet Preferences

Updating Pet Preferences
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Written by Tech Team
Updated this week

How am I able to screen potential guests?

Screening Guests, ID verification
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Written by Tech Team
Updated this week

Should I provide a welcome gift?

Welcome Gift
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Written by Tech Team
Updated this week

Do I need to display a licence or registration number, and how do I obtain one?

Registration number and Licence Number
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Written by Tech Team
Updated this week

Why do you need my date of birth?

Date of Birth
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Written by Tech Team
Updated this week

Why do you need to know if I live in the house?

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Written by Tech Team
Updated this week

Why do you need two contact numbers?

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Written by Tech Team
Updated this week

Will the guests see my details?

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Written by Tech Team
Updated this week

What do you mean by emergency?

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Written by Tech Team
Updated this week

I have a Queen bed, why does it say King?

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Written by Tech Team
Updated this week

What sort of children's equipment should I provide?

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Written by Tech Team
Updated this week

The house has a spa, but it's free. I don't want guests to think I'll charge them extra for it.

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Written by Tech Team
Updated this week